I use design to turn complexity into clarity.
I help organisations make complex systems understandable, actionable, and more human. I combine service design, research, systems thinking, and facilitation to shape better services, policies, and organisational decisions.
What this looks like in practice: mapping systems, understanding people's lived experiences, designing collaborative processes, prototyping change, and turning insight into practical strategies.
I’ve worked with
Projects I’ve shaped…
A few others…
Future Leaders in Innovation Policy
Nesta | Brazil, India, Indonesia, Malaysia, Phillippines, Thailand, Vietnam
» Co-led the research and design of a capacity building programme for mid-senior policymakers across seven countries, redesigning the entire programme for online delivery at speed when the Covid-19 pandemic hit in 2020.
Waterweavers exhibition
Art Museum of the Americas | Washington D.C., United States
» Installed "Waterweavers," an exhibition curated by José Roca featuring work from 17 influential contemporary artists in Colombia, as designer and assistant curator.
Nesta & British Council | London - United Kingdom
» Designed user-centred assets and tools that have impacted over 2,000+ creative and social entrepreneurs in 33 countries.
Skills, attitudes and behaviours that fuel public innovation
Nesta | London - United Kingdom
» Developed a hands-on guide to spark meaningful conversations around Nesta’s Competency Framework, empowering teams with the essential skills and attitudes needed to drive innovation and solve public challenges.
Development and Implementation of Cultural Policies through Design Thinking
British Council | London - United Kingdom
» Contextualised a national programme applying design thinking to the development and implementation of cultural policy in Chile.
IDBx platform
Inter-American Development Bank | Washington D.C., United States
» Designed a user-centred digital platform for the Knowledge, Innovation & Communications team reaching to over 5,000 users.
Experimenta: Building the next generation of Chile’s public innovators
Nesta | London - United Kingdom
» Reviewed the outcomes of the programme to identify its unique value, reflect on its design to capture and codify the principles, core elements and structures, and recommend how the programme can be improved and taken to the next level.
Youth Engagement Strategy
Soroptomist International | London - United Kingdom
» Designed, prototyped and tested a brand strategy in 3 months to increase the organisation’s engagement of children and youth.
How to co-create a crafts programme
Crafts Council | London - United Kingdom
» Designed the ‘Planning Community Projects’ toolkit to support communities to co-create a craft programme.